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Warranty Repairs

Motorola Warranty Repair in Florida

What Are Essential Services For MOTOTRBO™ Radios and Systems?

Florida Motorola Two-Way radio Repair

Motorola Solutions’ service packages include access to software updates, premium software features and extended hardware repair services. Your business’s security and technology needs are rapidly evolving, and we want to make sure you have a world-class experience each and every time you use your MOTOTRBO products.

There are three pieces of the Essential Services offer:

  1. Software Subscription Agreement
    The Software Subscription Agreement ensures that you have the latest and greatest features, system improvements, and – most importantly – security vulnerability patches.
  2. Premium Software Features Package
    The simple Premium Software Features Package includes some of Motorola Solutions’ most powerful and helpful features for both infrastructure and devices. This includes features like Man-Down, Enhanced Noise Cancellation, and Text-to-Speech, which were previously only sold a la carte. Now every MOTOTRBO radio is capable of being immediately customized to the needs of the user with this package.
  3. Hardware Repair Agreement
    The Hardware Repair Agreement extends the standard two-year warranty repair service for another three years, resulting in five years total of hardware repair on both devices and infrastructure.


Buying Motorola Solutions’ Essential Services package is the fastest and easiest way for you to have peace of mind that you are fully covered from a hardware and software perspective, and that your software is up-to-date.

Why Is MOTOTRBO Software Important?

MOTOTRBO connects people wherever they need instant, clear and reliable communications. It combines the best of two-way radio functionality with the latest digital technology. MOTOTRBO is a computing system that enables instant and clear communication with added intelligence.

As with any computing system, MOTOTRBO is composed of hardware and software. From ultra-light portables to extra-tough mobiles, MOTOTRBO equipment/hardware provide the best of two-way radio functionality with the latest digital technology, but their value over time is static. Three years after purchase, your physical radio is the same radio. Software, on the other hand, keeps adding value over time. With every new software release, you get improved performance, reliability, security and capabilities. Going back to the same example, three years after purchase, because of software updates, your radio is a better radio, which increases the value of your investment with every update.

MOTOTRBO Products Included

Not all MOTOTRBO radios are affected by this new service offering. Below is a list of equipment in the MOTOTRBO portfolio that are included in Essential Services: SL 7000e Series, XPR 7000e Series, XPR 5000e Series, XPR 3000 Series, XPR 2500 Series, and all current MOTOTRBO repeaters.

These new service packages bring key benefits to your MOTOTRBO platform:

Subscription Pricing Model

You enjoy the benefits of subscription services every day in your business and personal life. So why should your business-critical communications be any different? There are no surprises when it comes to paying for the product, software, or service. No uncertainty around how the cost will fit into your budget. This makes budgeting predictable, and you always know what is included and what to expect.

The Value of Software Updates

MOTOTRBO, as all computing systems, is composed of hardware and software. The value of hardware is significant, but static. The value of software, on the other hand, keeps growing over time. Access the latest and greatest features and functionality available with each software release for added capabilities, security, and reliability. This increases the value of your investment with every update.

Access to Premium Software Features

Experience the power of the MOTOTRBO platform and go beyond voice with access to premium software features, previously sold a la carte. The features you need to increase productivity aren’t wishful thinking – they’re a smart reality. Enable the right premium software features for the right teams, so they can be safer and more efficient when it matters most.

Service and Maintenance Plans For Your Business

Speak to the experienced service department at EMCI Wireless for repair and warranty support.