Smarter Incident Management Begins Here
From daily disruptions to critical events, organizations need tools for fast, effective, and accountable response. An Incident Management System centralizes workflows, communications, situational awareness, and tasks into a unified platform—helping your team stay aligned and in control.
What Is an Incident Management System?
An IMS helps you detect, assess, respond to, and recover from incidents—whether safety, security, or operational. By combining workflows, alerts, maps, communication tools, and task tracking into one platform, it ensures teams act quickly and consistently under pressure.
Core Capabilities Include:
- Real-time communication & task assignment
- Customizable incident workflow templates & checklists
- Live dashboards and geographic mapping
- Audit trails, compliance tracking, and reporting
- Mobile access and multi-channel alerting
Real-World Benefits of Incident Management
- Faster Response: Trigger workflows with one click
- Greater Transparency: Track accountability and status
- Improved Awareness: See incidents in map and timeline format
- Efficient Documentation: Automatically log every action
- Preparedness & Adaptability: Playbooks, drills, and scenario testing
Industry Applications
- Public Safety: Coordinate with dispatch, field units, and command
- Education & Campuses: Manage lockdowns, drills, and daily disruptions
- Healthcare: Handle patient safety, facility events, and compliance
- Utilities & Infrastructure: Respond to outages, safety issues, and weather events
- Commercial & Enterprise: Support security, operations, and business continuity
Integration-Ready & Flexible
Today’s IMS platforms plug into your existing ecosystem, including:
- Security & Access Control Systems
- Two-Way Radio & Dispatch
- Video Surveillance & Analytics
- Emergency Notification & CAD/RMS
- Mobile Command and Incident Dashboards
Featured IMS Platforms
EMCI Wireless offers access to two of the most widely adopted and field-proven incident management platforms in the industry—trusted by public safety, education, stadiums, healthcare, utilities, theme parks, and enterprise organizations nationwide.
Key features of Noggin's Crisis & Incident Management Software
A powerful, cloud-native platform for resilience and incident management, Noggin enables organizations to coordinate response across teams and departments with intuitive dashboards, real-time alerts, and no-code customizable workflows.
Incident Management
Noggin’s integrated platform enables you to report and manage all incidents and crises. Automate notifications, activate teams, assign response tasks, record decisions and developments, and share updates with key stakeholders.
Situational Awareness
Improve situational awareness with customizable dashboards that gather data using scrolling banners, live maps, and feeds to consolidate information from various sources, including news, weather, social media, traffic, and natural disaster streams.
Team Activation & Collaboration
Swiftly notify response teams and keep communication lines open. Team members can easily join dedicated chat groups to discuss incidents while the Noggin platform fosters collaboration, allowing them to share important details, assess the impact of the event, and collectively devise effective response strategies.
Crisis Communications
With built-in crisis communication and collaboration tools like chat, email, SMS, voice, and app push messages, Noggin makes it easy to work in real-time with your team, better coordinate your response, and keep everyone informed.
Post-Incident Reviews
Conduct meaningful after-action reviews, improvement activities and post-incident reviews to capture the key takeaways from any incident or exercise. Learn from experience and boost your organization’s resilience.
Exercise Management
Don’t wait for a real-world crisis to test your organization’s readiness. With Noggin’s exercise management solution, you can be confident that teams are prepared to handle any situation that comes their way.
Response Plans & Checklists
Generate crisis and incident response action plans using our comprehensive library of best practices. Customize pre-existing strategies to align with your organization’s requirements or develop your own unique plans to effectively address your organization’s specific needs.
Analytics & Reporting
Analyze trends and create dashboards to visualize metrics important to your organization. Create custom reports as PDF or Word documents and share with stakeholders to improve data visibility, accountability, and lessons learned.
A critical communication and collaboration solution used by schools, municipalities, hospitals, and corporations. Rave enables rapid emergency notifications, real-time incident collaboration, and mass alerting through a secure, cloud-hosted platform.
Frequently Asked Questions — Incident Management
What types of incidents can be managed?
Everything from threats and medical incidents to weather, crises, and facility issues.
Can the system adapt to my organization?
Yes—these platforms support role-based workflows, custom templates, and integrations.
Do these systems work with existing radios/cameras?
Absolutely—tie into access control, surveillance, radios, sensors, and CAD systems.
Is this cloud-based or deployed onsite?
We offer cloud-first IMS platforms. Some support hybrid deployment models where needed.
Why EMCI Wireless?
- Integration expertise across Motorola and third-party technologies
- Tailored training, support, and workflow design
- Based in Florida with fast deployment and local service
Start Building Incident Readiness Today
Contact EMCI Wireless for Incident Management Solutions
Let us help you evaluate the right platform—Noggin, Rave, or future options—to match your operational needs and strategic goals.
